At POUR, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, where we offer a range of tickets sales options, partnership option, mailing lists and form submissions.
By using our website, you agree to the practices described in this policy. Please review it carefully, and if you have any questions, feel free to contact us using the general contact form on the contact us page.
Data We Collect
We collect information to operate our event information services. Note that when you purchase tickets, Eventbrite also collects and processes your data according to their own Privacy Policy.
Personal Information: Your name and email address are collected by us to store your preferences, help you sign in, and inform you of service changes related to the event. Information required for booking and payment processing is collected by Eventbrite.
Device and Interaction Data: Identifiers such as cookies and app instance IDs are used by both our website and Eventbrite to measure user interactions. IP addresses are used to provide and protect the security of the service and understand user geography. We may also collect performance data and crash analytics to improve service reliability and help prevent abuse.
How We Use Your Data
We use the information we collect for the following purposes:
- Service Provision: To fulfill commitments to services, handle requests and complaints, and to manage your attendance at the Pour: Spirits Summit.
- Security: To detect and block threats like spam, phishing, and malware. We use location information to help keep your account secure.
- Communication: To contact you regarding service changes and event updates.
- Data Sharing with Eventbrite: To facilitate your booking and event management, we share necessary registration details with Eventbrite. Conversely, we receive certain user and transaction data from Eventbrite to manage the event attendee list and associated event logistics.
Data Security and Retention
- Security: Your data is stored securely and encrypted both in-transit and at-rest in our data centers. Your activity is stored using strong industry standards and practices.
- Retention: We may retain some data for extended periods for reasons including security, fraud and abuse prevention, financial record-keeping, and complying with legal or regulatory requirements. You may control the duration for which your user-level and event-level data is stored using Data Retention controls.
User Rights and Control
- Third-Party Control: You must exercise certain rights, such as data access, modification, or deletion related to your ticket purchase data, directly through Eventbrite, as they are the primary data controller for transactions.
- No Advertising Use of Personal Content: We do not use information in apps where you primarily store personal content for advertising purposes.
- Third-Party Disclosure: We do not share Google Analytics data without your authorization, or as otherwise expressly permitted under the terms of our agreement, except in limited circumstances when required by law.
Updates to the Privacy Policy
- Do not use information in apps where you primarily store personal content for advertising purposes.
- Third-Party Disclosure: We do not share Google Analytics data without your authorization, or as otherwise expressly permitted under the terms of our agreement, except in limited circumstances when required by law.